Telephone: +49 (0) 900 / 1625280*


General enquiries: info@aeg-automotive.com
Technical enquiries: service@aeg-automotive.com

AEG Online Shop

Telephone: +49 (40) / 30 997 98 76
Website: shop.aeg-automotive.com
E-Mail: shop@aeg-automotive.com


MTS MarkenTechnikService GmbH & Co. KG
D 76185 Karlsruhe



Guarantee Claim

Our products are subject to a strict quality control. Should this item unexpectedly not function perfectly, please bring it / send it back to your stockist or where it was purchased. The general guarantee conditions apply to defects due to a fault in production or material. To accelerate the guarantee and repair work on your appliance you will require the following:

  • A copy of the receipt / delivery note / sales receipt with the date of purchase on it
  • Reason for the complaint / fault description

You purchased the product in the AEG Online Shop? In this case please contact the above mentioned AEG Online-Shop.


*0.99 € per call from a German landline. Calls from mobiles can be charged at different rates. Please note that our Service-Hotline is not available for callers from outside Germany.